S G I
Head Office, SGI House, 18-C/E-1, Gulberg-III, Lahore sgi@sgicl.com

Office Address

  • Head Office, SGI House, 18-C/E-1, Gulberg-III, Lahore.
  • sgi@sgicl.com
  • 042-35775024-29

Social List

Last Updated: March 3, 2025

Introduction

Security General Insurance Co Ltd. (“SGICL,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.sgicl.com (“Website”) or use our SGICL mobile application (“App”).

Information We Collect

1. Personal Information

We may collect:

  • Full Name
  • Phone Number
  • Email Address
  • CNIC
  • Address
  • Policy details
  • Location (GPS)

2. Location Data

Collected through the mobile app for verification, claims, and safety-related features.

3. Payment Information

Processed securely through PayPro. We do not store card/bank details.

4. Automatically Collected Data

Includes IP address, browser info, device type, OS, pages visited, and analytics.

5. Cookies and Tracking Technologies

Used for performance, personalization, and analytics.

How We Use Your Information

  • To provide and maintain services
  • Process insurance applications, claims, and payments
  • Improve user experience
  • Send updates and notifications
  • Fraud prevention
  • Legal compliance

Data Sharing

We may share information with:

  • PayPro and other service providers
  • Hosting and cloud providers
  • Regulatory authorities (when required)
  • Technology/analytics partners

Data Security

We use technical and organizational security measures but cannot guarantee absolute security.

Data Retention

Information is retained as long as needed for legal, regulatory, and service purposes.

Children’s Privacy

Not intended for children under 13. We do not knowingly collect such data.

User Rights

You may request:

  • Access
  • Correction
  • Deletion
  • Withdrawal of consent
  • Copy of stored data

Third-Party Websites

We are not responsible for external sites linked on our Website.

Changes to This Policy

We may update this Privacy Policy and will reflect the changes on this page.

Contact Us

Security General Insurance Co Ltd.

SGI House, 18-C/E-1, Gulberg-III, Lahore

Email: sgi@sgicl.com

Phone: 042-35775024-29